Maintenance and Support Renewal
Maintain protection and security of your labeling investment
Renew your Maintenance and Support Agreement (MSA) before it expires. BarTender Maintenance and Support protects your business against unexpected disruptions and enables your software to grow as your business grows.
To find your Support Number:
- Open BarTender Designer
- Click on “Help” in the top bar
- Select “About” from the drop-down menu
The “About BarTender” pop-up window contains your user information including Support Number.
4 ways to renew your MSA
- Contact your BarTender authorized reseller
- Fill out the form to have our team contact you
- Call Sales and talk to one of our representatives today
- Start a chat conversation with one of our representatives
Included with Maintenance and Support
Security Releases & Patches
Avoid downtime, malware, and other security threats from operating with unsupported software. We offer security patches, bug fixes, and service updates aligned with the latest Microsoft Windows release to ensure uninterrupted labeling.
Live support
Receive timely responses through our live support channels, including email, phone, and chat. Gain access to 24/7/365 round the world coverage and guaranteed 1-hour first response time for business critical issues with Premium Support add-on.
Free Software Updates
Update your BarTender software at no additional cost to stay current with the latest features and security enhancements. We notify you when a new update or version of BarTender is released.
Unlimited Support Access
Expand your in-house resources with unlimited access to technical experts for licensing, activation, and installation troubleshooting, along with comprehensive online resources for setup, configuration, and more.
